What is crucial when documenting case notes?

When documenting case notes, it is essential to focus on factual, observable behavior. This approach ensures that the documentation is objective and relies on concrete evidence rather than subjective viewpoints. By recording only what can be seen or measured directly, probation and parole officers create a clear and accurate account of an individual's actions and circumstances.

Factual documentation enhances the integrity of the case notes and provides a solid basis for decision-making, assessments, and potentially legal proceedings. It allows for a reliable history of an individual’s interactions and compliance with the terms of probation or parole. In contrast, personal opinions or interpretations can lead to bias, misinterpretations, and a lack of consistency in reports. Furthermore, relying on hearsay can undermine the objectivity and reliability of the documentation. Thus, documenting factual, observable behavior is critical for maintaining professional standards and supporting effective case management.